Terms & Conditions

Cancellation Policy

In the event of cancelation 7 days or more prior to your arrival date, no cancellation penalties will be incurred.
Any cancellations made less than 7 days prior to your arrival date, a penalty charge equivalent to 20% of your booking value will be incurred.
If you do not show, you will be charged 100% of your booking value.
All payments are processed in Greece by Intercity Rent a Car. Your credit card statement will reflect this.
After Hours Pickups and Drop Off
Delivery and collection outside office hours (between 21:30pm-07:30am) is possible at an extra charge of 25.00 euro fixed.

Pick-ups and Drop-offs

Pick-ups and drop-offs are available at airport, hotels and Ports after prior arrangement.

Payment Methods

Intercity Rent a Car accepts the following methods of payment: Debit Card, VISA, Master Card, Cash.

Driving Restrictions

Vehicles are rented for use within Crete and on the public asphalt roads only. They cannot be used off-road, on dirt roads or on the beach. We would like you to be aware that damages to the underside of the car caused by negligent driving or off-road use are at your own risk. Drunk driving a hired vehicle is considered as negligent use and is not covered by the insurance. The drivers are required to be over 23 years of age, and the renter is responsible if the car is driven by anyone else but them, if that person’s details are not noted on the contract. Additional Drivers Additional drivers permitted at an additional charge of 3.00 € per day each.

Lost Keys

Intercity vehicle keys are chip-coded and are costly and timely items to replace. If you lose the car keys, you will be obliged to pay for its replacement (approximately 80.00 € - 100.00 € depending on the car model) plus any associated transport and time costs in order to get the replacement keys in your hands. Note: if a vehicle is stolen and keys are not returned to Intercity, insurance is deemed void. Please take good care of the car keys while you are on holiday in Crete!

Fuel Policy

Vehicles must be returned with the fuel tank in the same position as when rented. This information will be noted on the contract and indicated to the client. Fuel surcharges will apply in case of a difference. Price depends on current market.